Role OverviewAs a Shift Supervisor & Assistant Manager, you will lead shifts by ensuring team members provide exceptional customer service, complete their job duties, and follow brand standards & food safety requirements. You will assist in training new team members, monitor cash handling policies, and maintain a solid knowledge of products and services available in the plaza.
What You Will Do
Your main responsibilities will include leading team members on shift, providing friendly customer service, operating the point-of-sale system, and following all customer service and cash handling policies and procedures. You will also complete opening, daily, and closing procedures, stock and clean workstations, and actively cross-sell and up-sell products.
Why It Might Be a Fit
We are looking for a team player with cash handling and customer service experience, who can interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner. You should be able to stand and walk for an extended period of time, frequently bend, twist, lift, and carry at least 40 pounds, and maintain regular and consistent attendance and punctuality.
Requirements
- Cash handling and customer service experience required
- Shift supervisor or leadership experience preferred
- Able to stand and walk for an extended period of time
- Frequently bend, twist, lift and carry at least 40 pounds
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Available to work a flexible schedule including days, nights, weekends, and holidays
Benefits
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
]]>