Shift Supervisor

MHA
Springfield, MA
Category Social Services
Job Description
Role Overview

The Shift Supervisor provides a supportive environment in a community residential setting, empowering participants with mental illness in their goals of recovery and rehabilitation. Focus on strengths and resiliency through person-centered planning while ensuring services align with the agency’s mission, policies, program funding, and applicable regulations.

What You Will Do

Provide leadership and support to staff on shift; train, guide, and model professional behavior. Assist participants with daily living activities, including hygiene, cooking, cleaning, and wellness practices.

Why It Might Be a Fit

The ideal candidate will have the ability to lead a team, take initiative, and work independently. Strong interpersonal skills, patience, and compassion are required.

Requirements

  • Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.
  • High school diploma or equivalent (GED) required
  • At least 6 months of relevant human services experience required; 1 year preferred, or related degree
  • Previous experience with individuals with mental illness preferred
  • Ability to lead a team, take initiative, and work independently
  • Strong oral, written, organizational, and computer skills
  • Adaptability to meet changing participant needs
  • Strong interpersonal skills, patience, and compassion

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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