Shift Supervisor

CVS Health
City of Albany, NY
Category Operations
Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Requirements

  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
  • Execute the display and maintenance of off-shelf merchandise
  • Reset departments following POGs

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
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