Role OverviewThe Shipping Clerk Lead is responsible for accepting and scheduling customer inbound orders to ensure customer satisfaction. The role involves providing administrative support to the Outbound Operations Department and handling various tasks such as entering customer orders, scheduling deliveries, and maintaining communications with customers.
What You Will Do
The Shipping Clerk Lead will enter customer orders, scan and index documents, schedule deliveries, and update customer contact information. They will also handle billing for the Inbound Department, train associates on tasks, and communicate customer problems and inquiries to the appropriate personnel.
Why It Might Be a Fit
The ideal candidate will have basic office clerical skills, be able to type at least 40 wpm, and have 3-4 years of clerical experience. They will also have basic transportation/logistics experience and be able to communicate, read, write, and speak English.
Requirements
- Basic office clerical skills
- Must be able to type at least 40 wpm
- 3 -- 4 years of clerical experience
- Basic transportation/logistics experience
- Must be able to communicate, read, write, and speak English
Benefits
- 401(k) & 401(k) Matching
- Medical/Dental/Vision Insurance
- Employee Discount
- Flexible Spending Account
- Health Savings Account
- Paid Time Off & Sick Days
- Short & Long-Term Disability Insurance
- Accidental & Critical Illness Insurance
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