Shop Foreperson

Mercedes-Benz
New York, NY
Job Description
Role Overview

The Shop Foreperson is responsible for planning, organizing, and leading the flow of service work through the workshop, ensuring quality repairs at a fair cost to the customer. They must provide a consistently outstanding brand & customer experience through outstanding preparation, attitude, & teamwork.

What You Will Do

Responsibilities include reviewing CDK, interacting with customers, mentoring and teaching technicians, monitoring and reviewing technician behavior, maintaining a clean and safe work area, and dispatching work out to the shop.

Why It Might Be a Fit

The ideal candidate is a fair, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic.

Requirements

  • High School Diploma with post-secondary technical training
  • 7+ years of experience in repairing vehicles
  • Valid NYS inspection license
  • Valid Drivers' License
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