Short-Term Rental Manager

Lodging and Leisure Investments
Biloxi, MS
Category Operations
Job Description
Role Overview

The Short-Term Rental Manager oversees the day-to-day management of rental units, including reservations, guest communication, housekeeping coordination, maintenance, unit inspections, inventory, revenue performance, and overall property standards. The ideal candidate will have previous management or supervisory experience in hotels, resorts, extended-stay properties, vacation rentals, short-term rentals, or a similar hospitality environment and possess a strong understanding of guest service and property operations.

What You Will Do

Manage the daily operations of all short-term and extended-stay rental units, ensure rental units are clean, properly maintained, fully stocked, and ready for guest arrival, conduct routine inspections of rental units, coordinate guest arrivals, departures, access instructions, special requests, and other stay-related needs.

Why It Might Be a Fit

The successful candidate should demonstrate a strong hospitality and guest-service mindset, knowledge of hotel, extended-stay, and/or short-term rental operations, strong leadership and team-management abilities, excellent organizational and time-management skills, ability to handle guest complaints and difficult situations professionally, and a high level of professionalism, dependability, and accountability.

Requirements

  • High school diploma or equivalent
  • Previous experience in hotel, resort, extended-stay, short-term rental, vacation rental, property management, or hospitality operations
  • Previous supervisory or management experience strongly preferred
  • Strong understanding of hospitality and guest service standards
  • Excellent communication, organization, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced hospitality environment
  • Strong attention to detail and ability to maintain high cleanliness and property standards
  • Basic understanding of occupancy, rates, revenue, and hospitality performance metrics
  • Comfortable using computers, reservation systems, property management systems, and online booking platforms
  • Ability to work independently while collaborating with multiple departments

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development
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