Showroom Host - Part Time (Horseshoe LV)

Caesars Entertainment
Las Vegas, NV
Category Customer Service
Job Description
Monitor quality of service to customers attending shows/events in entertainment venues, assist with show preparation and conclusion, and ensure operational efficiency and high level of customer service.

Requirements

  • Ensure customer transaction and attendance meets Caesars Entertainment top tier satisfaction
  • Attend pre-shift meeting with Showroom Supervisor
  • Work directly with Showroom Supervisor and Box Office to ensure policies and procedures are correctly executed
  • Exhibit sound judgement when making decisions that affect the flow of customers in and out of venues
  • Provide quality customer service and respond quickly and courteously to patrons' needs
  • Understand and adhere to established policies and procedures
  • Actively assist with established Front of House emergency procedures

Benefits

  • Part-time position
  • Flexible shifts
  • Available to work nights and weekends, including holidays
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