Silver Dollar City - Merchandise Team Lead, Casey's Dugout (Full-Time Seasonal, 2026)

Requirements

• Must be at least 18 years of age.
• Supervise and coordinate activities of workers in a retail shop.
• Provide leadership to meet and exceed customer expectations.
• Train employees, plan, assign and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems.
• Assign duties to workers, schedule break periods, work hours and vacations.
• Oversee recorded delivery of merchandise, compare record with merchandise ordered, report discrepancies to control costs and maintain correct inventory levels.
• Inspect merchandise to ensure correct pricing and display.
• Recommend additions or deletions to merchandise assortments.
• Assist team members with POS system functions.
• Provide outstanding customer service, answer questions, respond to requests and sell merchandise.
• Maintain harmony among workers, resolve grievances and focus on solving conflict.
• Perform PIC/Host duties as requested by management.
• Ensure proper handling of customer credit card information.

Benefits

• Free Admission to Silver Dollar City Attractions
• Exclusive Admission Discounts for loved ones
• Food & Merchandise Discounts
• 401(k) & Profit Sharing
• Health Insurance
• Mary's Well House Employee Health Center
• Free Tuition