Role OverviewThe Site Manager is responsible for overall site performance, including staffing, quality, customer satisfaction, team development, and day-to-day operations. This role partners closely with HR and frontline leaders to hire well, onboard effectively, maintain strong service standards, and create clearer pathways for employee growth and accountability across the site.
What You Will Do
Oversee daily site operations across shifts, crews, and customer expectations, partner with HR on interviewing, hiring, onboarding, and employee relations, build staffing plans and support coverage for absences, turnover, and changing site needs.
Why It Might Be a Fit
A successful Site Manager delivers consistent service quality and a strong customer experience, builds a reliable team with clear expectations and follow-through, partners well with HR on hiring, onboarding, coaching, and discipline, develops supervisors, team leads, and high-potential frontline staff.
Requirements
- Leadership experience in custodial, janitorial, facilities, operations, or related service environments
- Strong people-management and coaching skills
- Experience managing quality, staffing, and customer relationships
- Ability to lead through changing site conditions, multiple shifts, and operational complexity
- Ability to partner effectively with HR on hiring, onboarding, documentation, and employee issues
- Experience with scheduling, workforce coordination, and operational problem-solving
Benefits
- Uniform
- PPE (Personal Protective Equipment)
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