Role OverviewJoin the team supporting the Centers for Medicare & Medicaid Services (CMS) as it merges and modernizes its enterprise knowledge and data systems into a single, AI-driven platform, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders.
What You Will Do
Keep the systems up and the users happy. Operate and tune AWS environments to meet infrastructure and application availability SLAs, even during transition and change. Build observability that actually informs. Implement continuous monitoring, alerting, and dashboards using tools like AWS CloudWatch, New Relic, and Splunk, and establish performance baselines so you can spot degradation before users do.
Why It Might Be a Fit
We're looking for someone who is motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team. You'll have the opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions.
Requirements
- Bachelor's degree in computer science, engineering, or a related field (or equivalent hands-on experience)
- 3–5 years of experience in site reliability, systems, or cloud engineering, with meaningful time spent in AWS environments
- Solid working knowledge of core AWS services, architecture, and best practices
- Hands-on experience with infrastructure-as-code tools (Terraform, Ansible, or CloudFormation)
- A good understanding of CI/CD pipelines and automation tools (Jenkins, GitLab CI, or similar)
- Comfort scripting and automating in Python
- Familiarity with monitoring and observability tooling (CloudWatch, New Relic, Splunk, or comparable)
- Strong problem-solving instincts and the composure to work calmly under pressure
- Clear communication skills, with the ability to make complex technical concepts understandable
Benefits
- Medical, dental, vision insurance (fully paid for employees)
- 15 days of paid leave
- 7 days of sick leave
- 2 days bereavement leave
- 11 paid Federal holidays
- Up to 40 hours for jury duty
- 401K with 4% employer contribution (and no vesting period)
- Up to 4 weeks of paid paternity and maternity leave
- Company provided laptop
- $5,000 per year for professional development
- $600 per year for technical supplies and equipment
- $2,000 referral bonus
- Life and disability insurance
- HSA and FSA
- Legal Shield and ID Shield Voluntary Benefits
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