Role OverviewThe Ski Club Membership Sales & Member Services Manager will lead the growth and ongoing success of the exclusive Ski Club program at Grand Hyatt Vail. This individual will be responsible for generating new memberships, retaining existing members, and delivering a seamless, personalized experience that exceeds member expectations.
What You Will Do
Key responsibilities include proactively generating and converting new Ski Club memberships, conducting tours and presentations, building relationships with local businesses and residents, and achieving monthly, quarterly, and annual membership sales goals.
Why It Might Be a Fit
The ideal candidate is a polished hospitality professional who combines sales expertise with exceptional customer service skills, building long-term relationships with members while driving revenue and programmed growth.
Requirements
- Bachelor's degree in Hospitality, Business, Marketing, Recreation Management, or related field
- Minimum 3 years of sales, hospitality, membership, luxury club, ski resort, or customer relationship management experience
- Proven success achieving sales goals and revenue targets
- Excellent communication, networking, and presentation skills
- Strong organisational and administrative abilities
- Proficiency with Microsoft Office and CRM systems
Benefits
- Free meals in our colleague cafeteria for every shift worked
- Free parking on-site
- 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned based on hours worked, up to 17 days in your first year
- Opportunities to work around the world with Hyatt Hotels and Resorts
- End of Season Ski Pass Bonus
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