Role OverviewGrand Hyatt Vail is seeking a dynamic, relationship-focused Ski Club Membership Sales & Member Services Manager to lead the growth and ongoing success of our exclusive Ski Club program. This individual will be responsible for generating new memberships, retaining existing members, and delivering a seamless, personalized experience that exceeds member expectations.
What You Will Do
Proactively generate and convert new Ski Club memberships through prospecting, referrals, local networking, events, and resort-based opportunities. Conduct tours and presentations highlighting Ski Club benefits, facilities, and services. Achieve monthly, quarterly, and annual membership sales goals.
Why It Might Be a Fit
The ideal candidate is a polished hospitality professional who combines sales expertise with exceptional customer service skills, building long-term relationships with members while driving revenue and programmed growth.
Requirements
- Bachelor's degree in Hospitality, Business, Marketing, Recreation Management, or related field
- Minimum 3 years of sales, hospitality, membership, luxury club, ski resort, or customer relationship management experience
- Proven success achieving sales goals and revenue targets
- Excellent communication, networking, and presentation skills
- Strong organisational and administrative abilities
- Proficiency with Microsoft Office and CRM systems
Benefits
- Free meals in our colleague cafeteria for every shift worked
- Free parking on-site
- 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned based on hours worked, up to 17 days in your first year
- Opportunities to work around the world with Hyatt Hotels and Resorts
- End of Season Ski Pass Bonus
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