Slot Supervisor

Four Winds Casinos
Any Location, MI
Category Hospitality
Job Description
Responsible for ensuring maximum guest service and satisfaction through the organization and supervision of assigned areas according to policies and procedures and gaming regulations.

Requirements

  • Supervises the operation of all slot machines and performance of slot floor staff in assigned area
  • Organizes the assigned shift and area including, daily employee assignments, employee break schedules and staffing levels
  • Verifies slot pay outs (jackpots, fills, etc.) and booth buying/selling, maintains security of monies within the department
  • Supports training programs for each position and ensures adequate training and development is provided for each employee
  • Promotes all departmental and property-wide promotions
  • Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures
  • Coordinates and directs the activities of player’s club employees on assigned shift
  • Supervises Player’s Club Representatives to ensure smooth and efficient service is provided to guests
  • Maintains accurate departmental records and regularly reports relevant information to Slot Shift Manager or Assistant Slot Shift Manager
  • Ensures a maximum level of guest service and satisfaction in the player’s club is achieved and maintained
  • Assists Slot Shift Manager or Assistant Slot Shift Manager with special projects, as needed

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Vacation time
  • Sick leave
  • Holiday pay
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