Role OverviewAs a Slot Supervisor, you will provide frontline leadership and operational oversight for the Slot Operations team. You will be responsible for supervising Slot Attendants, ensuring compliance with company policies and gaming regulations, supporting exceptional guest service, and maintaining efficient daily operations on the casino floor.
What You Will Do
Safeguard company assets and promote the safety and security of guests, team members, and gaming operations throughout all slot areas. Enforce company policies, departmental procedures, internal controls, and applicable gaming regulations.
Why It Might Be a Fit
You will need strong leadership, coaching, and team development skills. Excellent guest service and conflict-resolution abilities. Strong organizational, communication, and interpersonal skills.
Requirements
- High school diploma or equivalent required
- Previous casino operations, gaming, hospitality, or supervisory experience preferred
- Working knowledge of slot operations, gaming regulations, internal controls, and Title 31 requirements
- Strong leadership, coaching, and team development skills
- Excellent guest service and conflict-resolution abilities
- Strong organizational, communication, and interpersonal skills
- Ability to effectively manage multiple priorities in a fast-paced environment
- Experience handling sensitive information and cash-related transactions with accuracy and discretion
- Proficiency in completing operational reports, logs, and documentation
- Ability to exercise sound judgment and make decisions under pressure
- Ability to obtain and maintain all required gaming licenses and permits
- Commitment to professionalism, integrity, and maintaining company standards
Benefits
- Move throughout all areas of the casino property
- Stand and walk for extended periods of time during assigned shifts
- Bend, stoop, reach, and perform repetitive motions as required
- Lift and carry up to 25 pounds
- Work in a fast-paced environment with elevated noise levels and exposure to secondhand smoke
- Maintain the ability to effectively respond to guest needs and operational requirements
- Read, write, speak, and understand English
- Respond appropriately to visual and auditory cues
- Available to work flexible schedules, including weekends, holidays, evenings, and overnight shifts as business needs require
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