Slot Tech Trainee (Graveyard)

Wildhorse Resort & Casino
Any Location, OR
Job Description
Responsible for preventive maintenance and repair of slot machines and other in-house department equipment as assigned for technical service or repairs. Maintain close monitoring of gaming needs to assist with troubleshooting and repair.

Requirements

  • Ensure customer satisfaction and casino play through prompt, efficient, and friendly service.
  • Provide routine preventive maintenance, installation, and repairs for casino VLT machines and slot accounting systems.
  • Assist floor workers when necessary (paper jams, printer errors, etc.).
  • Promote effective communication with supervisors and co-workers by participating in regular staff meetings and other forms of communication for all gaming service needs.
  • Keep on duty Slot Technician apprised of any unusual VLT operational situations or equipment out of service.
  • Assist other casino WRC departments with preventative maintenance and repairs of equipment upon approved requests.
  • Learn how to use shop manuals, resource materials, and technical assistance when needed.
  • Learn how to operate shop power tools and electronic test equipment appropriately and safely at all times.
  • Learn how to read electronic schematic diagrams.
  • Comply with regulatory laws, employee handbook, department policy and procedures, codes, etc.
  • Maintain documentation of service or repairs for department and shop records.
  • Before leaving the shift, clean and organize tech work areas for the next shift.
  • Promotes a clean, safe, and friendly work environment for employees and guests. Promptly reports all concerns to the supervisor.
  • Ensure that the operation of equipment, tools, and materials is handled safely.
  • Promote internal guest service standards through courteous and respectful behavior.
  • Other related duties as assigned.
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