Slot Technician Supervisor

Requirements

• Supervise, direct, train, and support Slot Technicians
• Maintain compliance with all IRGC regulations, Internal Controls, and departmental procedures
• Perform and oversee slot machine repairs, maintenance, overhauls, and modifications
• Analyze slot machine performance to support profitability and efficient machine mix
• Coordinate slot floor moves, new installations, and machine conversions
• Load and maintain approved software on slot server systems
• Process regulatory notices and game downloads as required
• Order slot-related parts and manage inventory needs
• Assist Revenue Audit in resolving slot financial discrepancies
• Maintain positive working relationships across departments and with vendors
• Ensure department appearance, grooming, attendance, and safety standards are met
• Deliver professional and proactive guest service at all times

Benefits

• Paid rest and meal breaks
• Paid Time Off (PTO) earned each pay period
• Paid Holidays
• Comprehensive benefits package, including Medical, Dental, Vision, and Virtual Doctor Visits
• 401(k) with company match to help you plan for the future
• Free Life Insurance
• Optional coverages include Short- and Long-Term Disability, Additional Life Insurance, Accident Insurance, and Critical Illness Insurance
• Free Employee Assistance Program (EAP) with counseling, legal guidance, and other resources
• Employee discounts