Role OverviewThe Small Engine Technician is responsible for maintaining and repairing small engines used in outdoor power equipment. This role includes diagnosing mechanical issues, performing routine service, and providing support to customers both in person and through remote or virtual consultations.
What You Will Do
Diagnose mechanical issues, perform routine maintenance, repair or replace faulty components, and provide customers with clear explanations of necessary repairs and maintenance recommendations.
Why It Might Be a Fit
This role requires strong mechanical aptitude, problem-solving skills, and previous customer service experience. The ideal candidate will have a modern smartphone and proficiency in navigating mobile applications and digital platforms.
Requirements
- High school diploma or GED
- Basic knowledge of small engine mechanics
- 1+ years of experience working with small engines
- Certification in small engine repair
- 3+ years of experience in small engine maintenance and repair
- Excellent problem-solving skills
- Previous customer service experience
Benefits
- Flexible schedules
- Ability to work remotely
- Greater freedom and autonomy in career
- Inclusivity and support for team members
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