Social Services Coordinator - Healthcare

Requirements

• Identifies residents' emotional, mental, and psychosocial needs and ensures that comprehensive care plans are in place and up to date
• Works with the Social Services Director and interdisciplinary team to identify discharge plans, barriers, and needs to effectively coordinate a safe discharge from the facility
• Communicates with residents, families, community providers and programs, and any other parties, on a consistent and timely basis
• Acts as the resident advocate by ensuring that their resident rights are upheld and that all parties are acting in the best interest of the resident
• Coordinates with community support services such as home health, hospice, and durable medical services to ensure that residents have the supports and services they need post-discharge
• Arranges for provision of ancillary services for residents while they are in the facility including transportation to/from ancillary appointments
• Coordinates and conducts regular care conferences with residents and families as well as other meetings as needed
• Monitors residents' mood and behaviors, creates behavioral care plans as appropriate, and assists residents in seeking mental health supports and services if needed
• Works with insurance companies and other payors to ensure payment for skilled nursing and/or long-term care services and issues non-coverage notices on behalf of Medicare and insurance companies
• Assists residents and families in applying for Medicaid services, including spend downs
• Assists residents and families in finding appropriate placement in outside facilities following discharge from Avamere facilities
• Acts as the point person and record keeper for grievance and lost items
• Assists residents in obtaining clothing and other personal items as needed
• Participates in facility quality assurance program and other meetings as required
• Performs other duties as assigned

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) Plan with matching program
• Paid Time Off (PTO) accrual
• EAP Canopy with unlimited telehealth mental health visits
• Continuing Education and Higher Education Reimbursement
• Generous employee referral bonus program
• Flexible Spending Accounts & CERA
• Professional Development opportunities
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more