Role OverviewProvides social service assistance to eligible clients in areas such as food, lodging, clothing, furniture, and financial assistance. Interviews clients to determine need and eligibility, prepares accurate client records, and refers clients to community agencies. Ensures compliance with program policies and procedures.
What You Will Do
Greets and interviews clients, determines client eligibility, prepares and processes vouchers, arranges temporary housing, processes financial assistance, and assists clients with transportation and funeral needs. Maintains client records, prepares statistical reports, and answers phone calls.
Why It Might Be a Fit
Requires knowledge of social service practices and principles, ability to interview clients, and skill in Microsoft Word and Excel applications. Must be able to build and maintain effective working relationships with the public and community agencies.
Requirements
- High school diploma or G.E.D.
- Two years experience working in a social or public service environment
- Ability to read, write, and communicate the English language effectively
- Ability to perform mathematical calculations
- Ability to type and keypunch information into a computer
- Ability to sort and file documents alphabetically and numerically
Benefits
]]>