Softlines, Textile, and Consumer Products Technical Manager

Eurofins
Any Location, MA
Remote
Job Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.

Requirements

  • Provide expert advice on testing protocols, procedures, and results to address customer inquiries.
  • Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions.
  • Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information.
  • Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65).
  • Communicate relevant regulatory updates and compliance guidelines to clients and internal teams.
  • Assist clients in developing and updating specifications and procedures for both new and existing products.
  • Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations.
  • Support clients on special projects, including system updates and material development procedures, and assist in training their teams.
  • Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices.
  • Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories.
  • Offer technical and safety presentations to clients as needed.
  • Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals.
  • Leverage technical expertise to identify new service opportunities and support business growth.
  • Strong understanding of textile and footwear testing methodologies and quality standards.
  • Detail-oriented with excellent organizational skills.
  • Effective verbal and written communication abilities.
  • Proven aptitude for learning and applying new regulations and standards quickly.
  • Team player with the ability to influence and guide stakeholders at all levels.
  • Strong analytical, communication, and problem-solving skills.
  • Ability to manage multiple projects and work collaboratively with cross-functional teams.

Benefits

  • Comprehensive medical coverage
  • Dental options
  • Vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
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