Software Engineer, CX

Whatnot
New York, CA
Job Description
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're looking for a Senior Backend Engineer to join the Customer Experience team and help us build a world-class Customer Support platform.

Requirements

  • Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
  • 5+ years of full-time software engineering experience in high growth startups.
  • Backend Expertise: Proven track record of building end-to-end product experiences and scaling high-scale backend systems.
  • Experience with Python, Elixir, and/or Postgres is a plus.
  • Ownership Mindset: Own projects holistically from inception to production and beyond.
  • Product Instinct: Excel at translating user needs to effective technical solutions.
  • Problem Solving: Thrive in ambiguity and tackle challenging problems with creativity and autonomy.
  • Team Leadership: Proactively improve the team environment and foster inclusive, supportive team culture.

Benefits

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
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