Software Support Engineer

Boomi Careers Page
Conshohocken, PA
Job Description
Boomi is seeking a Software Support Engineer to provide exceptional customer engagement, troubleshoot technical issues, and contribute to a thriving global customer support team. The role involves virtual meetings, chat support, and diagnosing and resolving customer problems related to the Boomi platform. Boomi values innovation, adaptability, and a commitment to exceeding customer expectations.

Requirements

  • 1-2 years customer facing experience
  • Ability to explain technical details to both technical and non-technical audiences
  • Basic knowledge of programming and scripting languages (Java, React, Groovy, Java Script)
  • Basic knowledge of Windows and Linux OS
  • Basic knowledge of cloud-based software applications
  • Ability to work an on-call rotation

Benefits

  • Competitive salary
  • Remote work flexibility
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