SOIU Telecommunication Supervisor

State of North Carolina
Raleigh, NC
Category Education
Job Description
Role Overview

This position is assigned to the NC Department of Adult Correction, Special Operations and Intelligence Unit (SOIU) and is responsible for supervising SOIU Telecommunicators on an assigned shift. The position will rotate days on/off to provide coverage as required.

What You Will Do

Perform the essential duties of a SOT, direct the operations of an assigned shift, and provide direct supervision of all staff on the shift. Assist other management in the planning and development of internal policies, procedures and SOP to improve Communications Center operations.

Why It Might Be a Fit

Applicants with documented working knowledge of Federal Communications Commission (FCC) rules, regulations, and standards governing radio transmissions, and experience communicating via two-way radio and multitask with multiple information inputs are preferred.

Requirements

  • High school diploma or General Educational Development (GED) diploma
  • Two years of progressively responsible telecommunicator experience, including one year as a lead worker
  • DCI certification

Benefits

  • Health Insurance options
  • Retirement Plans
  • NCFlex Supplemental Benefits
  • Paid Vacation
  • Sick Leave
  • Community Service Leave
  • Paid Parental Leave
]]>