Solution Engineer II

Diligent
Washington, NY
Job Description
Role Overview

As a Solution Engineer II, you'll play a critical role in helping organizations understand how modern Governance, Risk & Compliance (GRC) solutions can transform the way they operate. You'll partner with sales teams, engage directly with senior stakeholders, deliver impactful software demonstrations, and become a trusted advisor throughout the customer journey.

What You Will Do

Deliver engaging, consultative product demonstrations that address customer business challenges and goals, Partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes, Work with customers to understand requirements and design solutions that align with their needs, Present confidently to audiences ranging from operational users to executive stakeholders, Collaborate with Product Management and other internal teams to share market feedback and support product innovation, Represent Diligent through customer-facing events, webinars, and industry engagements.

Why It Might Be a Fit

You'll need 3-5 years of experience in a Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role, Proven experience delivering software demonstrations and presenting solutions to customers, Strong ability to translate business requirements into technology solutions, Excellent communication and stakeholder management skills, with the confidence to engage audiences at all levels, Experience working alongside sales teams to support complex software sales cycles, Ability to quickly learn new technologies, products, and business domains, A proactive, self-driven approach with a passion for continuous learning and development.

Requirements

  • 3-5 years of experience in a Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role
  • Proven experience delivering software demonstrations and presenting solutions to customers
  • Strong ability to translate business requirements into technology solutions
  • Excellent communication and stakeholder management skills, with the confidence to engage audiences at all levels
  • Experience working alongside sales teams to support complex software sales cycles
  • Ability to quickly learn new technologies, products, and business domains
  • A proactive, self-driven approach with a passion for continuous learning and development

Benefits

  • Flexible work environment
  • Global days of service
  • Comprehensive health benefits
  • Meeting free days
  • Generous time off policy
  • Wellness programs
]]>