Solution Engineer

Fundraise Up
Cambridge, MA
Remote
Job Description
We are looking to hire an experienced Implementation (Solution) Engineer to work alongside our passionate sales and customer success teams. As a Implementation Engineer, you will be responsible for Onboarding and Presales activities including technical software demonstrations, responding to RFPs/RFIs, creating proposals on how to overcome technical problems, creating customized solutions that meet the client’s needs, project managing a new clients’ onboarding process, conducting A/B Tests and providing best practices in order to help the client generate more revenue.

Requirements

  • Bachelor's or Master’s degree in Computer Science, Engineering, or related field.
  • 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
  • Strong technical skills, with experience in web infrastructure, web analytics, and data management.
  • CRM (Salesforce, Hubspot, and other Integration experience).
  • Experience with front-end website development (HTML/CSS).
  • Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.
  • Proven ability to develop and maintain relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced, hyper-growth and dynamic environment.
  • Strong problem-solving skills, with the ability to solve complex technical problems creatively.

Benefits

  • 30 days off
  • Home Office Setup Assistance
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Coworking
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