Solution Engineer

Evergreen Goodwill
Seattle, WA
Job Description
Evergreen Goodwill is seeking a Solution Engineer to bridge the gap between business needs and technology implementation. This internal-facing role is responsible for defining problems, conducting root cause analysis, designing solutions, and evaluating and enabling new technologies that support our retail, operational, and mission-driven programs.

Requirements

  • A bachelor’s degree in information systems, computer science, statistics, mathematics or equivalent work experience.
  • 5+ years of Experience in a DevOps, QA, Sales Solution Architect or Technical Support role.
  • Demonstrated curiosity and initiative in exploring and evaluating new technologies independently.
  • Strong analytical and problem-solving skills, with the ability to diagnose complex technical issues and translate them into scalable solutions.
  • Prior experience in a technical support, QA, DevOps, or solutions engineering/architecture role—preferably in a setting where systems integration or automation was a focus.
  • Working knowledge of IT governance, security principles, and documentation best practices for scalable and repeatable solution design.
  • Excellent interpersonal and communication skills (written and verbal), with a demonstrated ability to work cross-functionally and sequence competing priorities.
  • Strong organizational skills and the ability to manage multiple tasks, projects, and timelines independently.
  • Comfortable in a fast-paced, collaborative environment, with a systems mindset and a passion for continuous learning.
  • Clear empathy and respect for frontline staff, with a commitment to delivering and designing practical, user-centered solutions.
  • Comfortable analyzing problems, thinking critically, and offering practical solutions that help teams work smarter.

Benefits

  • A health plan that includes medical, dental, vision and prescription coverage
  • 100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee)
  • Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
  • Flexible Spending Accounts (FSA) Plan
  • Roth and 403(b) Retirement Savings Plan program
  • Paid vacation, (9) holiday and sick time
  • Limited paid time off for Jury Duty and Bereavement Leave
  • Employee discounts
  • Employee referral bonus
  • Employee Assistance Program (EAP)
  • Mentorship Program
  • Career Advancement Opportunities
  • Paid Job Training
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