Role OverviewThis is the first dedicated Strategy & Operations hire for the Solutions Engineering org at Serval. The person will lead strategy and operations for SE leadership, identifying strategic levers to accelerate technical wins and pilot conversion, and driving execution to get there.
What You Will Do
Set strategic direction, drive execution, and implement a scalable operating cadence. Identify friction in the technical selling motion and remove it. Improve workflows and process, and drive adoption of AI wherever possible.
Why It Might Be a Fit
The role requires 6-8+ years of experience in Strategy & Operations, Revenue Operations, or Business Operations at a high-growth B2B software company. The ideal candidate will have strong analytical horsepower, technical fluency, and judgment about what matters.
Requirements
- 6-8+ years of experience in Strategy & Operations, Revenue Operations, or Business Operations at a high-growth B2B software company
- Strong analytical horsepower
- Sufficient technical fluency to earn credibility with SEs and customer technical stakeholders
- Comfort and credibility working with senior GTM leadership through individual SEs, as well as a variety of cross-functional stakeholders across Sales, Product, and Engineering
Benefits
- Impact: Be a key player in shaping the success of our product and company
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors
- Culture: Join a culture that values innovation, ownership, accountability, and fun
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