Solutions & Implementation Engineer

BizzyCar
Boston, MA
Job Description
Role Overview

As a Solutions & Implementation Engineer, you will help customers implement, adopt, and maximize our most cutting-edge solutions. You will be assigned to and become a subject matter expert on a specific product being rolled out to dealerships. Your training will make you comfortable with the automotive retail industry, customer processes, BizzyCar, frontier AI technology, and application layer AI technology.

What You Will Do

You will own dealer implementations end-to-end, configure solutions to each rooftop, validate data flow, train non-technical dealership staff, run the implementation like a project, troubleshoot live, and write runbooks and SOPs for repeatable implementations.

Why It Might Be a Fit

You will be a good fit if you are a curious professional with hands-on integration & configuration experience, troubleshooting & log diagnosis skills, and experience delivering customer training or enablement. You should be comfortable with ambiguity, adaptable, and have a calm troubleshooting temperament.

Requirements

  • Hands-on integration & configuration experience
  • Troubleshooting & log diagnosis skills
  • Experience delivering customer training or enablement
  • Implementation project management skills
  • Comfort validating and verifying data across systems

Benefits

  • Competitive base salary $70,000-$90,000
  • Commission renewals and expansion revenue (OTE $120,000)
  • Comprehensive health benefits
  • 401(k) plan
  • Equity
  • Paid time off
  • Career growth opportunities
  • Ongoing training and development
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