Role OverviewThe Spa Coordinator is responsible for providing exceptional guest service while ensuring the efficient daily operation of the hotel spa. This role serves as the primary point of contact for guests, managing appointments, coordinating schedules, promoting spa services, handling administrative duties, and supporting spa staff to create a seamless and relaxing guest experience.
What You Will Do
Key responsibilities include guest services, scheduling & reservations, administrative support, retail & revenue generation, and operational support.
Why It Might Be a Fit
The Spa Coordinator plays a key role in delivering exceptional wellness experiences, ensuring every guest receives outstanding service while supporting the overall success and profitability of the hotel spa.
Requirements
- High school diploma or equivalent required; hospitality, business, or wellness-related education preferred.
- Previous experience in a spa, hotel, hospitality, or customer service environment preferred.
- Proficiency with reservation and point-of-sale systems.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
Benefits
- Competitive salary range of $24.00 to $31.20
- Opportunities for career growth and development
- Supportive work environment
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