Spanish Bilingual Customer Service Rep

We are seeking Spanish Bilingual Customer Service Representatives to handle inbound and outbound calls from residents, applicants, and prospective customers.

What You Will Do

Providing excellent customer service, resolving inquiries, following company policies, and ensuring a high level of customer satisfaction.

Why It Might Be a Fit

Fluent in both Spanish and English (spoken and written), with native or near-native proficiency, and experience handling inbound and outbound customer calls.

Requirements

• Fluent in both Spanish and English (spoken and written), with native or near-native proficiency.
• Minimum 6 months of customer service or call center experience, preferably in voice support.
• Experience handling inbound and outbound customer calls.
• Strong communication, problem-solving, and customer service skills.
• Ability to demonstrate empathy and professionalism while handling customer inquiries and challenging situations.
• Willingness to work in a hybrid onsite environment in Atlanta, GA.
• Flexibility to work across two shifts as required.