Role OverviewThe Special Assets Officer is responsible for managing delinquent real estate loan accounts, overdrawn share accounts, repossessions, asset recovery, and bankruptcies. This role minimizes loan losses and risk to the credit union while ensuring the best possible outcome for both the organization and the member.
What You Will Do
Manage specialty collection portfolios, recommend loss mitigation strategies, support legal recovery efforts, maintain compliance and documentation integrity, and build and maintain member trust.
Why It Might Be a Fit
This role requires a strong knowledge of department policies, a high degree of independent decision-making, and a commitment to serving others, working hard, and making a difference in members' lives.
Requirements
- High school diploma or equivalent
- Minimum three years' experience in real estate and/or consumer collections
- Previous experience with PACER, COVIUS, FREDDIE MAC SERVICING, and Temenos
- Proficient knowledge of MS Office programs including Outlook, Word, Excel, and Teams
- Consumer Credit Counselling Certificate preferred
Benefits
- Paid time off
- 11 paid holidays
- Medical, dental, vision, and life insurance
- Flexible schedules and remote-work opportunities
- Training and career development
- Success sharing plan
- 401(k) matching contributions
- Tuition reimbursement
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