Specialist - Member Relations - Zero Bond at Wynn Las Vegas

Wynn Resorts
Las Vegas, NV
Category Marketing
Job Description
Zero Bond at Wynn Las Vegas is seeking a dynamic Member Relations Specialist to manage the membership community, ensuring a seamless experience and fostering relationships. This role involves maintaining accurate member data, tracking engagement, creating reports, coordinating events, and ensuring member satisfaction. The specialist will collaborate with various internal departments and external partners to achieve optimal membership management.

Requirements

  • Serve as the liaison between club, membership team and members.
  • Maintain accurate and up-to-date member profiles.
  • Create analytical reports and serve as an expert on member insights.
  • Manage and execute key life event touchpoints.
  • Collaborate with Membership, Events and Marketing teams.
  • Work floor shifts including a nightly report.
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