Role OverviewS&P Global's Service Delivery team oversees functions to facilitate superior service delivery, leveraging consistent processes and tools to proactively monitor service delivery and take ownership of critical incidents and escalations. This client-facing role works directly with clients and is a critical component of the Managed Data Services team.
What You Will Do
Consult with venture capital/private equity clients to match portfolio monitoring and financial reporting offerings to their needs. Assist with onboarding new clients to the platform, build robust Excel reports integrated with platforms, and complete other client projects as needed.
Why It Might Be a Fit
Candidates must have a successful track record of delivering results in a fast-paced environment, excellent communication skills, and willingness to contribute to process improvement projects. Significant iLevel experience is preferred. The role offers an annual incentive plan and additional S&P Global benefits.
Requirements
- A strong understanding of financial analysis and reporting
- Strong knowledge of Microsoft Excel and a conceptual understanding of the SaaS business model
- Excellent verbal and written communication skills
- The ability to work independently in an efficient and responsible manner
- Extreme attention to detail and an ability to document processes
- Experience working effectively with others in a team setting while under the pressure of deadlines
- Willingness to work long hours at critical times (i.e., quarterly reporting) based on need
- The desire to work for a company where individual contributions have significant impact on the success of the Team as a whole
- A positive attitude is required
- 4-year degree from an accredited college or university is required
- Mathematics, accounting or finance degrees strongly preferred
- Experience with our proprietary software, iLevel is desirable
Benefits
- Health care coverage designed for the mind and body
- Generous time off
- Access a wealth of resources to grow your career and learn valuable new skills
- Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
- Family Friendly Perks
- From retail discounts to referral incentive awards
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