Specialist IV, Transcript Evaluator
Lone Star College
LSC-System Office UP, TX
Job Description
Job Description
POSITION SUMMARY:
The Specialist IV, Transcript Evaluator is responsible for a wide array of functions within Student Services, many of them technical, such as test scores and transcripts, as well as responding to enrollment issues and maintaining student records, documents and files. Serves as subject matter expert to LSC faculty, staff and administrators on topics related to Student Services and is responsible for maintaining data integrity by auditing own work and work of others. Helps ensure that consistent Student Services evaluation practices are followed throughout Lone Star College System.
ESSENTIAL JOB FUNCTIONS:
Serves as a resource and subject matter expert to LSC faculty, staff and administrators on topics relating to Student Services and evaluation; Responds to student inquiries in person, by phone and through email
Provides basic Student Services-related training to employees
Handles all processes related to transcript evaluation ensuring all federal, state, and college policies are followed; Evaluates the required documents including transcripts, standardized tests, and other items to determine eligibility for admissions and college readiness
Runs technical processes to assign or release service indicators
Conducts a variety of research, including other institution catalogs for evaluation purposes
Performs auditing functions to ensure and maintain data integrity; works with campuses to troubleshoot and resolve any discrepancies
Makes a variety of corrections to student records (e.g. social security numbers, grade changes, Bio/Demo data, etc.)
Receives transcripts and other student record documents and enters data into PeopleSoft (iStar) and scans to OnBase
May act as lead and delegate the workload of a team
Responsible for other reasonable, related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Proficiency in use of standard office equipment and software applications
Strong attention to detail
Excellent interpersonal, organizational, and communication skills
Ability to ensure compliance with due dates/deadlines and regulatory requirements
Ability to transfer knowledge to peers, subordinates and higher authorities
Ability to work on multiple projects
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
REQUIRED QUALIFICATIONS:
High School diploma or GED and at least 5 years of experience, or an equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Experience working in higher education
Experience assisting students who have unique barriers with their educational success