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Specialist, People Experience - Spanish Speaking
Pandora
New York, NY
Category
Human Resources
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Job Description
Pandora is seeking a People Experience Specialist to support the employee lifecycle and create a positive work environment. The role will oversee employee integration, improve overall experience, and foster employee satisfaction and retention.
Requirements
Studies in Business Management, Human Resources, or Communications or a combination of experience and education is preferred but not required.
4+ years in a customer based role (customer facing role).
Fluency in Spanish both written and verbal is required.
Broad knowledge and understanding of US employment laws and benefits.
Exposure to working with various IT systems (Success Factors, Ultipro, Sharepoint, Zen Desk) preferred.
Capable of multitasking and prioritizing tasks and projects.
Customer service mindset.
Organized and detail oriented.
Self-driven, independent and able to work effectively with a global, remote team.
Excellent interpersonal and written communication skills with a positive attitude.
Professional level experience with Office 365.
Proven ability to build relationships, influence, and lead various cross-functional teams to gain alignment and deliver results.
Solution driven with the ability to identify root cause issues and potential resolution.
Strong written and verbal communication skills to articulate clearly with various departments and build meaningful relationships with employees at all levels.
Strong interpersonal skills, including the ability to interact effectively with diverse personalities and individuals of all levels inside and outside the organization.
Strong understanding of employee engagement principles and strategies.
Self-organized, with the ability to multitask and manage high workloads where required.
Results oriented and metrics-driven to ensure the development initiatives are successful.
Benefits
Generous Paid Time Off
401k Matching
Retirement Plan
Visa Sponsorship
Four Day Work Week
Generous Parental Leave
Tuition Reimbursement
Relocation Assistance
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