Specialist, People Experience - Spanish Speaking

Pandora
New York, NY
Category Human Resources
Job Description
Pandora is seeking a People Experience Specialist to support the employee lifecycle and create a positive work environment. The role will oversee employee integration, improve overall experience, and foster employee satisfaction and retention.

Requirements

  • Studies in Business Management, Human Resources, or Communications or a combination of experience and education is preferred but not required.
  • 4+ years in a customer based role (customer facing role).
  • Fluency in Spanish both written and verbal is required.
  • Broad knowledge and understanding of US employment laws and benefits.
  • Exposure to working with various IT systems (Success Factors, Ultipro, Sharepoint, Zen Desk) preferred.
  • Capable of multitasking and prioritizing tasks and projects.
  • Customer service mindset.
  • Organized and detail oriented.
  • Self-driven, independent and able to work effectively with a global, remote team.
  • Excellent interpersonal and written communication skills with a positive attitude.
  • Professional level experience with Office 365.
  • Proven ability to build relationships, influence, and lead various cross-functional teams to gain alignment and deliver results.
  • Solution driven with the ability to identify root cause issues and potential resolution.
  • Strong written and verbal communication skills to articulate clearly with various departments and build meaningful relationships with employees at all levels.
  • Strong interpersonal skills, including the ability to interact effectively with diverse personalities and individuals of all levels inside and outside the organization.
  • Strong understanding of employee engagement principles and strategies.
  • Self-organized, with the ability to multitask and manage high workloads where required.
  • Results oriented and metrics-driven to ensure the development initiatives are successful.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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