Specialty Client Service Representative

Ethos Veterinary Health
Any Location, NC
Category Healthcare
Job Description
Eastern Carolina Veterinary Medical Center in Wilmington, NC is hiring experienced Client Service Representatives to join their outstanding Specialty teams! Compensation: $16.00-19.50/hr, based on experience. Schedule: Full-time, Monday - Friday 9:30AM - 6:00PM. Benefits: Paid Time Off benefits available upon hire, Veterinary Social Worker on Staff at Hospital Location, Medical, Dental, and Vision Health Insurance Plans, Discounted Employee Pet Insurance, Pet Services, and Supplies, 401k Planning, with Employer Matching Structure, Referral Program, Uniform Allowance, Employee Assistance Program, And more! Are you passionate about animals and people? Do you thrive in a fast-paced, detail-oriented environment where every day is different? Eastern Carolina Veterinary Medical Center is seeking a professional, compassionate Client Services Representative to join our specialty team.

Requirements

  • Previous veterinary or medical reception experience preferred (specialty or referral experience is a plus!)
  • Comfortable handling multi-line phones, detailed scheduling, and fast-paced interactions
  • Strong organizational skills and attention to detail
  • Ability to work collaboratively across departments and remain calm under pressure
  • A team player with excellent communication skills and a client-first mindset
  • Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Benefits

  • Paid Time Off
  • Veterinary Social Worker on Staff at Hospital Location
  • Medical, Dental, and Vision Health Insurance Plans
  • Discounted Employee Pet Insurance, Pet Services, and Supplies
  • 401k Planning, with Employer Matching Structure
  • Referral Program
  • Uniform Allowance
  • Employee Assistance Program
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