Role OverviewThe Specialty Practice Scheduler ensures patients receive timely, efficient and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments.
What You Will Do
Greets patients in person and on the phone, facilitates patient care, schedules appointments, obtains prior-authorization with payers, and completes diagnostic testing/procedure questionnaires.
Why It Might Be a Fit
Strong communication and interpersonal skills are required. Knowledge of medical office operations and medical terminology are preferred.
Requirements
- High School degree or General Educational Development equivalency
- Strong communication and interpersonal skills
- Knowledge of medical office operations
- Familiarity with medical terminology
- Minimum of one year as a CHMG Patient Care Coordinator
- Demonstrated customer service experience
]]>