Sportsbook Supervisor - Full Time (Grand Sierra Resort)

Caesars Entertainment
Reno, NV
Category Operations
Job Description
We are seeking a Sportsbook Supervisor to provide high-level customer service, manage operational costs, and develop strategic initiatives to promote the sports book.

Requirements

  • Help the Book Manager become aware of operational information to maximize profitability
  • Manage labor costs and inventory control
  • Hold regular meetings with sports book leadership
  • Mentor employees to become better ticket writers
  • Drive customer service and staff motivation
  • Handle escalated customer complaints
  • Ensure sports book staff follows company and state gaming agency rules and regulations

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
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