Role OverviewAs the face of our retail operation, you will provide high-level customer service, ensure a welcoming environment, and advise customers on sports betting options.
What You Will Do
Manage operational costs, mentor employees, and drive customer service excellence. Handle escalated customer complaints and ensure staff adherence to company and state gaming agency rules.
Why It Might Be a Fit
You will be part of a team that sets the standard in digital innovation, customer experience, and industry excellence. You will have opportunities to shape the future of gaming and make your mark on the Empire.
Requirements
- Expertise in sports betting options
- Strong customer service skills
- Ability to manage operational costs and inventory
- Leadership and mentoring skills
- Knowledge of company and state gaming agency rules and regulations
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