Role OverviewAs the face of our retail operation, you will provide high-level customer service, advise customers on sports betting options, and help maximize the profitability of the sports book.
What You Will Do
Manage operational costs, mentor employees, drive customer service, handle escalated customer complaints, and ensure compliance with company and state gaming agency rules.
Why It Might Be a Fit
You will be part of a team that values legendary service and creating unforgettable experiences for customers, and you will have opportunities to shape the future of gaming.
Requirements
- Expertise in sports betting options
- Ability to provide high-level customer service
- Leadership and mentoring skills
- Strong analytical and problem-solving skills
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