Sportsbook Ticket Writer - Full Time (Grand Sierra Resort)

Caesars Entertainment
Reno, NV
Category Customer Service
Job Description
We are seeking a Sportsbook Ticket Writer to provide top-tier customer service, handle cash transactions, and ensure compliance with company and gaming regulations. The ideal candidate will have 1 year of cash handling experience, basic computer knowledge, and a high school diploma or equivalent. The role involves working in a fast-paced environment, standing for extended periods, and lifting up to 25 lbs.

Requirements

  • Flexible availability
  • Basic computer knowledge (Email, MS Excel, internet, etc.)
  • 1 year of cash handling experience in a work setting
  • H.S. Diploma, GED, or equivalent
  • 21+ years of age or older
  • Pass a background check
  • Obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
  • High level of customer service
  • Ability to work a flexible schedule: nights, weekends, and some holidays
  • Present yourself in a professional manner
  • Strong communication skills, both written and verbal
  • Ability to do simple math
  • Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

Benefits

  • Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
  • Flexible scheduling (nights, weekends, mornings, holidays, etc.)
  • Advancement opportunities
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