Sportsbook Ticket Writer - Full Time (JJ's)

Caesars Entertainment
Any Location, NV
Category Customer Service
Job Description
Sportsbook Ticket Writer job at William Hill U.S. in Sparks, NV, requiring a high level of customer service, familiarity with sports betting options, and ability to resolve customer disputes.

Requirements

  • Provide a top tier level of customer service
  • Adhere to company and gaming control board rules and regulations
  • Become familiar with betting options and strike up conversations with customers
  • Resolve customer disputes and escalate to direct supervisor when needed
  • Work collaboratively with other team members and leadership team
  • Ensure necessary paperwork/documentation is filled out accordingly

Benefits

  • Full-time employees eligible for benefits after waiting period
  • Flexible scheduling
  • Advancement opportunities
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