Role OverviewWilliam Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Reporting to the Sportsbook Manager, you will be the face of our retail operation. This role is based in Las Vegas, NV, United States.
What You Will Do
Provide a top tier level of customer service that encourages customers to come back repeatedly. Ensure adherence to all rules and regulations set forth by the company and gaming control board. Become familiar with betting options and strike up conversations with customers regarding those options. Work to resolve customer disputes/complaints and escalate to direct supervisor when needed.
Why It Might Be a Fit
You love interacting with the public and thrive in a fast-paced work environment. You will be an expert in sports betting options, helping advise and answer customer questions. You must be a positive team member who works collaboratively with others.
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