Sportsbook Ticket Writer

Caesars Entertainment
Baltimore, MD
Category Customer Service
Job Description
Writes tickets and processes cash winning tickets, handles customer questions and disputes, and provides friendly service to customers.

Requirements

  • Must be at least 21 years of age
  • Genuinely interested in working with and helping customers
  • Excellent communication skills
  • Prefer working as part of a team
  • Well-presented, polite, tactful and friendly
  • Numerate, lively and quick-thinking
  • Resolve complaints and difficult situations in a calm and patient manner
  • Enjoy promoting products and services confidently
  • Gather and act on customer feedback effectively
  • Prioritize quick, effective speed of service
  • High standards, initiative, pro-activity and professionalism
  • Flexible to perform different tasks and follow procedures correctly
  • Full of drive and enthusiasm for your own development

Benefits

  • PTO
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Life
  • Disability Insurance
  • Holiday Pay
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