Sportsbook Writer - Full Time - Harrah's Gulf Coast

Caesars Entertainment
Biloxi, MS
Category Customer Service
Job Description
Supervises wagering policies, ensures AML & Title 31 procedures are followed, and oversees Sportsbook Operations. Greets customers, inputs betting information, and resolves disputes. Maintains bank and verifies winning tickets. Explains wagering information and updates betting boards.

Requirements

  • Supervises all wagering policies of the Race& Sports books
  • Ensure all AML & Title 31 procedures are followed and tracked accurately
  • Supervises the function of all personnel in Sportsbook Operations
  • Ensures Betting limits guidelines are followed
  • Insures customer recognition and development are foremost duties for all personnel
  • Ensures departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets
  • Accurately maintains bank
  • Verifies winning tickets
  • Handles and solves any concerns and questions by customers
  • Explains wagering information when needed
  • Maintains and updates betting boards or Televisions for customers to view
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