Role OverviewAs a Technical Service Representative II, you'll be part of creating and delivering amazing customer experiences, while enjoying a unique culture. You'll analyze repair shop claim information, determine claim coverage, and communicate effectively with customers.
What You Will Do
Your day-to-day responsibilities will include analyzing repair shop claim information, utilizing web-based technical service information, and communicating effectively with customers.
Why It Might Be a Fit
You'll be a good fit if you have excellent negotiation skills, a consultative approach, and strong working knowledge of the Internet, computers, and software.
Requirements
- High School Diploma or equivalent
- Minimum 2-3 years of customer service experience
- Minimum 1-year recent experience as an automotive technician
Benefits
- Hourly rate of 19.00
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k)
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
]]>