Role OverviewWorks under minimal supervision to provide exemplary customer service in a large contact center environment, facilitating patient appointment scheduling and relaying critical information.
What You Will Do
Resolves complex patient scheduling issues, serves as liaison to clinic leadership, reviews appointment scheduling for accuracy, and precepts onboarding employees.
Why It Might Be a Fit
Requires 2 years of relevant healthcare and/or contact center experience, with a high school diploma or equivalent; preferred education includes an associate's or bachelor's degree in a related field.
Requirements
- High School Diploma or equivalent
- 2 years of relevant healthcare and/or contact center experience
Benefits
- PPO medical plan
- 100% coverage for preventive healthcare
- Paid Time Off
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
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