Sr. Client Service Specialist (HAO) - 2nd Shift; B Schedule (12 hours per shift; 7:00 PM -7:00 AM)

Crane Worldwide Logistics
Florence, KY
Category Customer Service
Job Description
Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Develops and implements solutions to client problems.

Requirements

  • High School Diploma or GED
  • 2-4 years client service experience
  • Freight Forwarding Knowledge
  • Client Service skills
  • Quality Focus
  • Problem Solving
  • Documentation Skills
  • Listening
  • Resolving Conflict
  • Ability to Multi-task

Benefits

  • Quarterly Incentive Plan
  • Paid Time Off
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time
  • Employee Discounts
  • Wellness Incentives
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