Role OverviewThe Sr. Client Service Specialist responds to client inquiries, resolves issues, and expedites corrections. The role requires client service skills, quality focus, and problem-solving abilities. The job involves extended sitting or standing and use of standard office equipment.
What You Will Do
Responds to orders, general client inquiries, invoice questions, and client complaints. Resolves issues with orders, delivery dates, or service. Determines the cause of the problem, selects and explains the best solution, and expedites corrections or adjustments.
Why It Might Be a Fit
The role requires client service skills, quality focus, and problem-solving abilities. The job involves extended sitting or standing and use of standard office equipment. The company offers excellent benefits, a quarterly incentive plan, and a great place to work.
Requirements
- High School Diploma or GED
- 2-4 years client service experience
- Professional certification may be required in some areas
Benefits
- Quarterly Incentive Plan
- 136 hours of Paid Time Off
- Excellent Medical, Dental, and Vision benefits
- Tuition Reimbursement
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time
- Employee Discounts
- Wellness Incentives
]]>