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Sr. Director - Admissions (SDOA)
Ancora Education
Allentown, PA
Category
Human Resources
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Job Description
As the leader of the Admissions Department, the Senior Director of Admissions (SDOA) motivates, trains and coaches admissions personnel on expected behaviors aligned with focus on the Ancora mission and Core Values. Admissions oversight, compliant admissions processes, and quality delivery of services to students resulting in successful outcomes are also primary responsibilities of the Senior Director of Admissions.
Requirements
Support online campus efforts to effectively deliver quality customer service to prospective students
Assist Directors of Admissions in the process of hiring, training, and managing admissions staff
Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies
Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process
Ensure accuracy and timeliness of all paperwork and reports
Randomly audit enrollment files to ensure accountability/accuracy of documents
Collaboratively participate in employee performance evaluations and scheduled performance reviews
Ensures that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department
Develops and executes both short-term and long-term Admissions strategies in the department to ensure the Company’s growth and profitability objectives are met
Establishes and maintains an effective system of communication throughout the department
Ensure that policies and decisions are properly executed at all levels
Ensures that Director of Admissions carry out supervisory responsibilities which include the following: planning, assigning, and directing work of subordinates; appraising their performances; rewarding and disciplining associates; addressing complaints and resolving problems
Ensure that Directors of Admissions are properly trained to handle all responsibilities for their location
Ensures that morale of all Admissions personnel in the region is positive and provides for a viable organization in order to meet its commitments
Provides personal leadership that encourages associate productivity and responsiveness to the needs of the department
Other duties as assigned
Benefits
Generous Paid Time Off
401k Matching
Retirement Plan
Visa Sponsorship
Four Day Work Week
Generous Parental Leave
Tuition Reimbursement
Relocation Assistance
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